Expat Shield are working hard to resolve the problem and have issued the following statement:
"Currently our UK service is experiencing some down time due to a hardware issue, which is now being fixed. Full service is expected to resume in the next 24 hours. We value and care about all of our users and are very sorry for any inconvenience this issue has brought to you."
After the fix is in place, we will post again on our website, Facebook and Twitter accounts.